CUSTOMER SERVICE

Founded in 1980, Mingfai has been one of the best international suppliers in hotel amenities, airline, skin care and travel industry with over 30 years experience. Mingfai has built its success over long lasting relationship with our customers who admire and enjoy their cooperation with Mingfai as we always try our utmost to maintain our product quality as well as our service.

In addition to providing bath and body care products, Mingfai has expanded its business range covering most of the hotel supplies these years, including high quality towels and linens, small electronic appliances and fine leather goods and much more, which meets customer various personal demands.

Mingfai never stop offering the best service and products to customers. We have developed a way to manufacture competitive product while at the same time make no pollution to the environment through simplifying planning process and reducing cycles.

Recently, through enhancing our automated production process at Mingfai production site, we have made to provide one-stop solution to customers as well as OEM service:
1). Private Labeling – We provide a unique private label amenities program for brand customization.
2). One-Stop Solution – We offer professional services during every step of the production process from design, formulation to research and development, production and distribution.
3). Filling – We provide contract filling services which include bottle and tube filling.
4). Design – Our in-house design team has vast experience in creating a wide range of customized product designs. Services include everything from logo design to packaging. Our team works closely with the customers to customize amenities program to meet our customer's individual needs.
5) OEM service-We offer OEM service including bath and body care and facial care products.

Believing creativity and technology innovation is the essential soul of our development, Mingfai has kept its pace conform to the world’s latest technology and invention by introducing high performance equipment. We follow and exceed GMPC and FDA standard and attain ISO 14001: 2004 Certificate and ISO 13485:3003 Medical Equipment System accreditation, also we’re one of the few factories in applying PSM & ESM biodegrade materials to our products all of which make Mingfai the leading hotel supplier in the industry.

You can start to build a connection with us through our sales office in Hong Kong, Shenzhen, Beijing, Shanghai, Dalian, Wuhan, Xi'an, Chongqing, Malaysia, Singapore and Australia. We’re on our way to expand our business in other cities in China. In the future, Mingfai is in the hope of becoming the biggest and best amenities supplier in the travel and hospitality industries and create specific, customized solutions and products for our customers.

Mingfai has always guaranteed to provide you with the best product and service, whoever and wherever you are.

If you have any enquiries about our products or services, please feel free to contact us at cs@mingfaigroup.com